Worry-Free Car Buying: Our Return & Exchange Program

 

When it comes to buying a car, we understand the weight of the decision. With numerous factors to consider, making the right choice can be challenging. That’s where our comprehensive return and exchange policy steps in, easing the stress and ensuring you have peace of mind.

Your Satisfaction, Our Guarantee

Did you take your new vehicle out for a spin and find it’s not the perfect fit? Don’t worry! At Walser, we’ve designed our return and exchange program to cater to your satisfaction.

 
 

Seamless Returns and Exchanges

Each Walser dealership proudly extends a straightforward policy that empowers you. Whether you've purchased a new or used vehicle, you have the freedom to return it within 3 days or 300 miles, and even opt for an exchange*. Your satisfaction is our priority, and we're here to make the process smooth and hassle-free.

The best way to buy a car with a return and exchange policy

30 Days to Find the Perfect Fit

At Walser, we understand that sometimes a test drive isn't enough to fully gauge if a vehicle aligns with your preferences and lifestyle. That's why we've crafted an exchange policy designed to give you peace of mind and flexibility. Upon purchasing a pre-owned Walser vehicle, you have the opportunity to exchange it for a different Walser new or used vehicle within the first 30 days of ownership. This exclusive window allows you to thoroughly experience your chosen vehicle, ensuring it meets all your needs.

A happy female customer buying a Walser car with a return and exchange policy

100% of Your Walser Upfront Price

What sets our exchange policy apart is the assurance that you'll receive 100% of your Walser Upfront Price back towards your next vehicle purchase*. This means that if you decide the vehicle, you initially selected isn't the perfect match, you can explore alternative options without losing any of your initial investment.

Transparency and You

Don't let buyer's remorse haunt you. We're here to make your buying experience seamless and transparent. Our money-back guarantee return and exchange policy ensures you can shop confidently, without the confusion that often accompanies other return policies.

Explore Our Wide Range of Brands and Locations

With 22 exceptional new car brands under our banner, Walser is your one-stop destination for diverse vehicle options. Our locations span both Minnesota and Kansas, including major cities like Minneapolis, St. Paul, and Wichita, we're conveniently accessible to serve you better.

Take the Next Step

Ready to find your dream vehicle? Take a step towards hassle-free car buying. Explore our extensive inventory and shop online, all while knowing that our return and exchange program has your back.

Frequently Asked Questions

  • What is Walser Automotive Group's Return & Exchange Program?

    At Walser, we understand the significance of purchasing a car. Our comprehensive Return & Exchange Program is designed to alleviate the stress that often accompanies such a significant decision. This program offers you peace of mind by providing options for returns and exchanges.
  • How does Walser's Return & Exchange Program help me?

    We prioritize your satisfaction. If you take your newly purchased vehicle for a spin and realize it's not the perfect fit, rest easy. Our Return & Exchange Program is designed to cater to your needs and ensure your contentment.
  • What are the details of Walser's Return & Exchange policy?

    Each Walser dealership proudly extends a straightforward policy that empowers you. Whether you've purchased a new or used vehicle, you have the freedom to return it within 3 days or 300 miles and even opt for an exchange*. Our goal is to make the process smooth and hassle-free, keeping your satisfaction as our priority.
  • Can I exchange a vehicle I've purchased from Walser?

    Absolutely. We recognize that a test drive might not be enough to determine if a vehicle truly aligns with your preferences. If you've purchased a pre-owned Walser vehicle, you can exchange it for a different Walser new or used vehicle within the first 30 days of ownership. This exclusive window ensures that your chosen vehicle fully meets your needs.
  • What's unique about Walser's exchange policy?

    The standout feature of our exchange policy is that you'll receive 100% of your Walser Upfront Price back towards your next vehicle purchase*. This means that if the vehicle you initially selected isn't the perfect match, you can explore other options without losing any of your initial investment.
  • How transparent is Walser's return and exchange process?

    We're committed to transparency. Our money-back guarantee return and exchange policy ensures that you can shop confidently without the confusion that often accompanies other return policies. Explore our extensive inventory with confidence: Shop Now.
  • How many brands and locations does Walser Automotive Group offer?

    Walser Automotive Group proudly represents many exceptional new car brands. With locations in both Minnesota and Kansas, including major cities like Minneapolis, St. Paul, and Wichita, we're conveniently accessible to better serve you. Find a store near you here.

*Terms and Conditions Apply
Return a vehicle within 3 days or 300 miles or exchange a pre-owned Walser vehicle for a different Walser new or used vehicle within your first 30 days of ownership and receive 100% of your Walser Upfront Price back towards your next vehicle (excluding tax difference, accessories, license, and documentation fees). The vehicle must be in the same physical and mechanical condition as it was during the original delivery. Exchange mileage limitation of 1,000 miles and 300 miles for returns. Each customer is eligible to return or exchange one vehicle per year. If exchanging a pre-owned vehicle for a new one, the exchange is limited to the new vehicle's brand sold by the original selling dealership. Exchange of pre-owned vehicles must also be facilitated at the original selling dealership. Financing qualification applies to new vehicle exchanges. Offer applicable for in-stock vehicles only. Sports cars and specialty vehicles are excluded.

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